Your Business Keeps Running No Matter What Happens
Downtime is the enemy of every organization. Data loss is avoidable. Most businesses do not find out their backup strategy has gaps until they actually need it, and by then the cost is already real. Regroove builds backup and disaster recovery strategies for Microsoft 365, Google Workspace, and on-premises environments that match your actual business requirements, with defined recovery targets, tested restores, and documentation your team can use under pressure.
The Recovery Timeline
What RTO and RPO actually mean once something goes wrong
Last Good Backup
Recovery Point
Incident Occurs
Something goes wrong
Systems Restored
Recovery Time
Back to Normal
Operations resume
RPO
Data at risk if this window runs too wide
RTO
Time your business spends down before this closes
Last Good Backup
Recovery Point
Incident Occurs
Something goes wrong
Gap above is the potential data loss window (RPO)
Systems Restored
Recovery Time
Gap above is the downtime window (RTO)
Back to Normal
Operations resume
Climbing Toward Always Recoverable
A real backup strategy is not one decision made once. It is a series of tested, monitored steps that each raise how confident you can be that recovery will actually work when it matters.
Rung 1
RTO and RPO Aligned to Your Business
Recovery time and recovery point objectives mean nothing if they do not reflect how your business actually works. We start by understanding which systems are critical, how long they can be down, and how much data loss is tolerable before we design a single component of your backup strategy.
Rung 2
Microsoft 365 Backup
Microsoft 365 does not back up your data the way most organizations assume. Retention policies and the recycle bin are not a backup strategy. We implement proper third-party backup for Exchange Online, SharePoint, OneDrive, and Teams, configured so a single deleted email or an old version of a document can be recovered on its own without a full restore.
Rung 3
Google Workspace Backup
Organizations running Gmail, Drive, and Docs on Google Workspace need the same independent protection as any Microsoft 365 tenant. Google retains data and offers a trash folder, but that is not a backup any more than Microsoft 365’s recycle bin is one. We configure genuine third-party backup for Google Workspace so mail, files, and shared drives can be recovered on their own timeline, independent of what happens inside the platform itself.
Rung 4
On-Premises and Hybrid Backup
Many organizations still run critical workloads on local servers or a hybrid mix of on-premises and cloud systems. We design backup strategies for file servers, application servers, and databases, with offsite and cloud-connected backup storage so a single-site event such as a fire, flood, or ransomware attack does not take everything with it.
Rung 5
Regular Tested Restores
A backup that has never been restored is not a backup, it is a hope. We build restore testing into your backup program on a documented schedule, and we monitor every backup job daily so a failure gets investigated the same day rather than surfacing weeks later in a log nobody reads. When you need to recover something for real, you will already know it works.
Rung 6
Documented Disaster Recovery Plan
When something goes wrong is not the time to figure out what to do. We deliver a clear, step-by-step disaster recovery plan that your team can follow under pressure, with defined roles, decision points, and contact lists that actually reflect your current environment.
Always Recoverable
Every rung above tested, monitored, and documented, so recovery is a known outcome instead of a guess made under pressure.
A retailer we worked with was moving off aging on-premises servers and onto Microsoft 365. As part of that migration, independent backup was configured for both Microsoft 365 and the workstations hosting the retailer's business critical databases, with the data kept on Canadian soil to satisfy their data residency requirements. It is a good example of what proper backup coverage looks like in practice, protection that does not depend on the platform vendor and does not assume the data will simply stay where you expect it to.
Read more success stories
Who Owns Your Reliability
Elian Figueiredo
Service Delivery Manager, Regroove
Every backup job Regroove manages reports to a person, not just a dashboard. As Service Delivery Manager, Elian is the one who confirms restore tests actually happened on schedule, follows up on a missed backup job the same day it fails, and makes sure the reporting your organization sees reflects what is really running in your environment. Backup software does not manage itself. Someone has to own whether the process behind it is being followed month after month, and that ongoing oversight is part of what the role covers at Regroove.
More about ElianHow We Build Your Recovery Strategy
Every organization is different. We start from your business requirements and work outward, rather than installing a standard product and hoping it fits.
Business Impact Analysis and Backup Audit
We identify which systems, applications, and data sets are critical to your operations, what the real cost of losing access to them would be, and what backup coverage already exists today versus what is missing.
RTO and RPO Definition
Working with your leadership team, we define specific recovery time and recovery point objectives for each critical system. These targets, and your retention requirements, drive every architectural decision that follows.
Backup Architecture Design
We design a backup architecture that meets your defined objectives across Microsoft 365, Google Workspace, and on-premises or hybrid systems, covering what gets backed up, how often, where it is stored, how long it is retained, and how it is protected against ransomware and accidental deletion.
Implementation and Configuration
We deploy and configure the backup solution, connect all in-scope systems, verify that backups are running as designed, and confirm that alerts are working before we consider the implementation complete.
Restore Testing and Validation
We perform documented test restores, including granular restores of individual files, mailboxes, or records, to confirm that data can actually be recovered within your defined RTO. Test results are documented and kept as evidence for compliance and audit purposes.
Documentation, Training, and Ongoing Monitoring
We deliver a complete disaster recovery plan and backup runbook, walk your team through how to use them, and take on daily monitoring and reporting so backup status, failures, and restore test results are never a mystery.
Questions Worth Asking Before an Incident
Common Questions
Ready to Stop Hoping and Start Knowing Your Data is Safe?
Talk to a Regroove specialist about your current backup situation. We will tell you honestly what is covered, what is not, and what a proper backup and disaster recovery strategy would look like for your organization.
Burnaby Head Office: 3999 Henning Dr #402, Burnaby, BC V5C 6P7 | Victoria Office: 300-848 Courtney Street, Victoria, BC V8W 1C4