Kelly LaForest

Microsoft Office 365 blog by a OneNote MVP.

Latest Posts

Get to Inbox Zero Using Schedule Email Feature in Outlook

There’s no better feeling than reaching inbox zero. I easily get overloaded and distracted by visual clutter. Tools like Wunderlist help me extract the to-do task I need to remember from an email and schedule it for the due date. But there are times when I see an email arrive in my Outlook inbox, and …

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OneNote Tools – Add-ins and Extras

[UPDATE: May 5, 2017 – There’s now an easier way to get Office Lens on your device. I’ve updated the links below. Kudos to Marjolein at @OneNoteC for the tip! – KM]   After you’ve been using OneNote as a new user for a while, you may encounter a few scenarios where add-ins and extras will come …

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OneNote Resources – Getting Started

One of the first questions I am asked after speaking with someone just getting started with OneNote is: “What are some good basic getting started OneNote 101 how to video and instruction resources that I can look at?” I have compiled the following list so I can store all my recommended and favourite resources in …

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How to Hide Private Messages in the New User Experience in Microsoft Yammer

How to Clean Up the New Private Messages User Experience in Microsoft Yammer Learning how to hide private messages in the Microsoft Yammer new User Experience became a mission for me. (Don’t know what I’m talking about? Read “New Private Messages User Experience in Microsoft Yammer” from February 23, 2017.) From what I can tell, there is no …

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Captain Hindsight – Cliff Notes for Coaching – Documentation

What I’ve learning (and wish I had known in hindsight) about being a good coach is: Documentation   Many people think a training or coaching session is like high school or university where they are expected to scribble every word you say in a paper notebook they will never look at again. Remind them there …

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Captain Hindsight – Cliff Notes for Coaching – Staying on Track

What I’ve learning (and wish I had known in hindsight) about being a good coach is: Staying on Track: Create a checklist in OneNote of all the topics you’ve agreed to cover in the session. If you see more than ten items on the list for a two hour coaching session, ask yourself if you’re …

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Captain Hindsight – Cliff Notes for Coaching – Hands-on Practice

What I’ve learning (and wish I had known in hindsight) about being a good coach is: Hands-On Practice: Whenever possible train them in their own environment – at their desk looking at their computer screen, using their program, and applying the task to a real item on their to-do list.   This makes the action …

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Captain Hindsight – Cliff Notes for Coaching – Language and Tone

What I’ve learning (and wish I had known in hindsight) about being a good coach is: Language and Tone: Phrase things as “we”. You are working together. Make the person you are coaching feel like you are on their team, there to support them. This leads to less “You did it wrong” language being used …

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Captain Hindsight – Cliff Notes for Coaching – Speed

What I’ve learning (and wish I had known in hindsight) about being a good coach is: Speed: Going at a conversational pace is key. Pause. Breath. Give them space to process and ask questions. Avoid talking like you’re reading the script to a Gilmore Girls episode. Stick to small doses of knowledge transfer. A firehose …

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