Kelly LaForest

Dear Future Kelly, Are your co-workers glaring at you over the desk dividers while your latest favourite EDM tune is blaring through your computer speakers? Sounds like you’ve forgotten how to fix your computer audio again… Yes, I know your USB headset is plugged into your computer … Yes, I know you’ve clicked on the “Speaker …

A new popup greeted me when I opened the desktop version of  OneNote 2013 (desktop) today… check it out: Wanting to see what would happen if I clicked “Ask me later,” I later discovered that the next time I opened the program, it was slow to load… (There was a moment of panic when I thought I was …

I have discovered one potential issue for unschooled users who like to cut/paste pages instead of move/copy pages that could cause OneNote to not function as expected. Therefore I my best practices recommendation is to use the Move or Copy function instead of the Cut function whenever possible. Here’s why: You don’t have the option to …

The standard page layout for a Word document is portrait (i.e. vertical) in orientation. Roughly once every couple months I need to insert one or two landscape pages (ie. pages that are horizontal  in orientation) into a Word document – usually to insert a large screenshot or a table with lots of columns. I always forget how to do this and end …

Sync issues suck. There are few things that feel worse than seeing the warning message pop up alerting you that that your files aren’t syncing correctly. Data lose is scary, and data recovery is a headache. I’m lucky to be surrounded (literally) by a team of Technology Consultants who can assist if I run into trouble. The average …

One consistent request I heard from a group I was assisting with their transition from Microsoft Office 2003 to Office 2013 involved a certain missing button. This colourful, circular actually had nothing to do with the Office software – but everything to do with their operating system experience. The Start button has been visible in the bottom …

At a training session for a group that was transition from Microsoft Office 2003 to Office 2013, a number of questions came up about Windows 8. There was too much content to deviate from the outline, so I took some time to write out the answers to their questions later that week. Realizing that others may be shying away …

I use OneNote so frequently that some of the program-specific keyboard shortcuts have become hardwired into my habits. (How frequent you ask? We’re talking 8+ hours a day.) For example, taking screen clippings via “Send to OneNote” using the Windows + S keys is a keyboard shortcut combination I use at least 20 times a day… Before OneNote came …

At a recent training session, a number of questions came up about Windows 8. The focus of the class was on transitioning from Office 2003 to Office 2013 so I answered what I could in the time available, but felt the need to whip up a more detailed series of blog posts when I was …

When I first started this blog back in 2013, I wrote a general “Who Am I?” blog post to introduce myself to the world. Not much has changed since then. Where Am I? I am still a Business Development Manager & Consultant with itgroove in Victoria, BC (and am damn grateful for it!) Where Did I Come From? (…Can …