Network Management

The Network Nobody Has to Think About

Every application, video call, and file share your team depends on rides on top of the network underneath it. Regroove watches that layer continuously, so slowdowns and outages get caught and resolved quietly, before they become the reason your day stalls.

What managed networks covers for you

A reliable network is not accidental. It takes consistent monitoring, tuning, and documentation to keep performing the way it should.

Around-the-clock network monitoring

Every switch, router, firewall, and WAN link stays under continuous watch. When a connection degrades or drops, the alert reaches our team the moment it happens, often long before anyone at your office would think to call it in.

Performance tuning, not just reboots

Slow networks usually trace back to bandwidth contention, misconfigured QoS, or aging equipment. We track the cause down and fix it, rather than restarting the router and hoping the problem quietly goes away.

Topology mapped and kept current

Diagrams, device inventories, and configuration records are updated as your network changes, so when something breaks or a new hire needs to make sense of it, the documentation actually matches reality.

WiFi that reaches every corner

Coverage gaps, interference, and login friction are the most common wireless complaints we hear. We design and manage wireless networks that hold a strong, secure signal across your whole space, not just near the router.

SD-WAN across every site

Multiple offices and remote staff need connectivity that behaves the same way everywhere. We design and manage multi-site networks so performance stays consistent whether someone is at headquarters or working from home.

ISP escalation handled for you

Chasing an internet provider through hold queues is nobody’s idea of a good afternoon. When an outage sits on the provider side, we open the ticket, follow up until it moves, and keep you informed the whole way through.

How we bring your network under management

From documenting what you have today to actively managing it, quarter after quarter.

01

Discovery and mapping

We document your full topology: switches, routers, firewalls, wireless access points, ISP connections, VLANs, and any links between sites.

02

Monitoring deployment

Monitoring goes live across every device. SNMP, ping, and flow data give us real visibility into availability, performance, and traffic patterns.

03

Baseline measurement

We establish normal throughput, latency, and error rates for your specific network, so we know what a real deviation looks like.

04

Live alerting

Alerts fire on outages, high utilization, and abnormal traffic. Our team responds and resolves, looping in yours only when the situation calls for it.

05

Documentation upkeep

As the network changes, topology diagrams, inventories, and bandwidth records get updated too, so capacity problems surface early instead of as a daily complaint.

06

Quarterly review

Every quarter we walk through uptime, bandwidth trends, incident history, and whether any upgrades are worth planning for.

Steps five and six repeat continuously for as long as we manage your network. That is what keeps it reliable instead of just installed.

Matt Gomes, IT Support Specialist at Regroove

Who Answers When the Network Flags Something

Matt Gomes

IT Support Specialist, Regroove

A monitoring alert on its own does not fix anything. When a switch drops, a WiFi access point stops responding, or a WAN link starts throwing errors, someone has to pick it up and work the problem through. Matt Gomes is one of the Regroove team members handling that first response day to day, tracing an outage back to where it actually started rather than restarting a device and hoping the symptom does not return.

Common questions

We work with Cisco Meraki, Ubiquiti, Fortinet, and most enterprise-grade networking vendors. We will tell you honestly during discovery if we encounter something outside our expertise.

Ready for a Network That Just Works?

We start with a network discovery to understand your topology, your current pain points, and what needs to change.

Burnaby Head Office: 3999 Henning Dr #402, Burnaby, BC V5C 6P7  |  Victoria Office: 300-848 Courtney Street, Victoria, BC V8W 1C4