Managed Infrastructure

Reliable infrastructure is invisible by design

Servers, storage, and virtual machines that quietly do their job are easy to forget about. The moment one fails, it is impossible to ignore. Regroove keeps the layer everything else depends on healthy through proactive monitoring and steady maintenance, not emergency calls after something has already gone down.

Continuous operations

What keeps the stack standing every day

Keeping infrastructure healthy is mostly about the things done consistently in the background, not heroics after something breaks.

Proactive monitoring of all infrastructure

Always on

Physical servers, Hyper-V and VMware virtual machines, Windows Server environments, and NAS or SAN storage are all monitored around the clock. CPU, memory, disk, and availability metrics alert us before users notice a problem.

Automated patching and updates

Automated

Windows Server OS patches, security updates, application-level patching for systems like SQL Server, and firmware are applied on a regular schedule. Patch status is reported so you always know where things stand.

Capacity planning and alerts

Forward-looking

Storage filling up and CPU headroom shrinking are predictable problems when you are watching the trends. We track capacity and flag issues before they become failures.

Hardware lifecycle management

Planned ahead

Servers running past end-of-life are a security and reliability risk. We track hardware ages and warranties and give you enough lead time to plan refreshes properly.

Azure and hybrid cloud infrastructure

One arrangement

Many organizations run a mix of on-premises Hyper-V or VMware hosts and Azure virtual machines and storage. We manage both under one arrangement so nothing falls through the gap between the on-premises team and the cloud team.

Rapid response when issues arise

Fast to act

When a server does go down, fast response matters. Our monitoring catches most issues before they escalate, and when something needs hands-on attention we move quickly.

Matt Gomes, IT Support Specialist at Regroove
On the monitoring queue

When an alert fires, it lands with someone

The ledger above is not fully automated. Alerts, patch status, and the daily upkeep of servers, storage, and virtual machines get picked up and worked by our support team, including Matt Gomes, who checks what triggered an alert and responds before it turns into downtime for your users.

Matt Gomes
IT Support Specialist

How it runs

A cycle, not a one-time project

Getting infrastructure under control starts with a clear audit. Keeping it that way is an ongoing loop of watching, patching, reporting, and planning ahead.

  1. 01

    Infrastructure audit and documentation

    We catalogue every server, storage system, and cloud resource. Ages, specs, roles, current patch levels, and any known issues get documented.

  2. 02

    Monitoring agent deployment

    Monitoring agents are deployed across your infrastructure. Alert thresholds are configured to match your environment and your risk tolerance.

  3. 03

    Baseline establishment

    We establish baseline performance metrics for each system. This gives us a reference point for detecting degradation before it becomes a failure.

  4. 04

    Patching schedule setup

    We agree on a patching schedule that fits your organization. Critical security patches on one cadence, non-critical updates on another, with testing where required.

  5. 05

    Capacity and performance reporting

    Monthly reports on storage usage trends, CPU and memory utilization, and any performance issues or anomalies observed during the period.

  6. 06

    Lifecycle planning and refresh

    As hardware approaches end of life, we flag it and help you plan the replacement. No surprises, enough lead time to budget and procure properly.

This cycle repeats for as long as the engagement runs. Infrastructure management is not a project with an end date.

Building new infrastructure on Azure?

Managed infrastructure is about keeping what you already run healthy. If you are also planning identity, security architecture, or new virtual machines on Azure, our Azure cloud infrastructure services cover the design and build side of that same environment.

Common questions

Physical servers, virtual machines on-premises (Hyper-V, VMware), Windows Server environments, Azure virtual machines, Azure storage, and NAS or SAN storage systems. If it runs your business and it has a management interface, we can manage it.

Ready for infrastructure that stops keeping you up at night?

We start with an infrastructure audit to understand what you have, how old it is, and what needs attention first.

Burnaby Head Office: 3999 Henning Dr #402, Burnaby, BC V5C 6P7  |  Victoria Office: 300-848 Courtney Street, Victoria, BC V8W 1C4