Managed Detection and Response

Threats Detected Before They Become Breaches

Cyberattacks happen at all hours, and most organizations do not have the staff to monitor their environment around the clock. Regroove MDR puts expert security analysts on your environment 24 hours a day, seven days a week, with the tools and authority to contain threats before they cause real damage. You stay focused on running your business while we watch for what you cannot.

Why MDR Changes Your Security Equation

Most organizations cannot staff a security operations center. MDR gives you the equivalent capability without the overhead of building it yourself.

Around-the-Clock Monitoring

Attackers do not keep business hours. Neither do we. Your environment is monitored continuously, every day of the year, with analysts reviewing alerts and investigating anomalies in real time. You get coverage your internal team simply cannot provide on its own.

Expert-Led Incident Response

When a threat is confirmed, experienced security analysts take action. We do not just send you an alert and leave you to figure out what to do next. Our team guides and executes the response, containing the threat and walking you through every step.

Endpoint and Identity Protection

Most modern attacks target endpoints and compromised identities, not network perimeters. Our MDR service covers devices and user accounts with advanced detection capabilities that catch credential abuse, lateral movement, and malicious process execution.

Threat Containment Within Minutes

Speed matters in incident response. The faster a threat is contained, the less damage it causes. Our response workflows are designed to isolate affected systems and accounts within minutes of a confirmed threat, limiting the blast radius of any incident.

Detailed Incident Reports

After every significant event, you receive a clear report explaining what happened, what we did, what was affected, and what changes are recommended to reduce the likelihood of recurrence. These reports are written for IT and leadership audiences alike.

Continuous Posture Improvement

MDR is not just reactive. Every incident and near-miss feeds back into recommendations for hardening your environment. Over time, your security posture improves as we identify patterns and address the root causes behind recurring detections.

How We Get You to Full MDR Coverage

Onboarding to MDR is a structured process. We take the time to understand your environment before we start calling things threats, which means better detections and fewer interruptions for your team.

01

Environment Onboarding and Baselining

We start by understanding your environment so we know what normal looks like. This baselining period is critical for reducing false positives and ensuring that alerts are meaningful rather than noisy.

02

Sensor and Agent Deployment

We deploy the detection agents and connect the log sources needed to give us visibility across your endpoints, identities, cloud environment, and network. Integration with your existing Microsoft 365 and Azure environment is typically part of this step.

03

Active Monitoring Begins

Once sensors are in place and the baseline is established, continuous monitoring begins. Your environment is watched around the clock by a combination of automated detection rules and human analyst review.

04

Threat Detection and Triage

When something looks suspicious, our analysts triage it to determine whether it represents a real threat, a misconfiguration, or a false positive. Confirmed threats are escalated immediately for response.

05

Incident Response and Containment

Confirmed incidents trigger a coordinated response. We isolate affected systems, revoke compromised credentials, collect forensic evidence, and work with your team to eliminate the threat and restore normal operations.

06

Post-Incident Review and Reporting

After every significant incident, we deliver a written review covering the timeline, the impact, the response actions taken, and the recommendations we are making to reduce your exposure going forward.

Common Questions

What is the difference between MDR and antivirus?

Antivirus detects and blocks known malware on individual devices based on signatures. MDR is a full service that combines advanced endpoint detection, identity monitoring, behavioral analysis, and human analyst review to find threats that bypass signature-based tools. MDR also includes active response, meaning someone actually does something when a threat is detected rather than just alerting you.

How quickly do you respond to a detected threat?

Response times vary based on the severity of the threat. Critical incidents such as active ransomware, credential compromise, or data exfiltration are responded to immediately, typically within minutes of confirmation. Lower-severity events are triaged within a defined SLA window and addressed based on risk. Your service agreement will specify the exact response time commitments.

What tools and platforms do you use?

We work with industry-leading MDR platforms and integrate tightly with the Microsoft security stack, including Microsoft Defender for Endpoint, Defender for Identity, and Microsoft Sentinel. The specific toolset for your engagement depends on your environment and existing licensing. We will recommend the right fit during the scoping conversation.

Do we need to change our existing security tools?

Not necessarily. We work with what you have where possible and recommend changes only where there are genuine gaps. In many cases, organizations already have Microsoft security capabilities they are not fully using, and part of our onboarding is activating and tuning those tools rather than replacing them.

Ready for Security Coverage That Never Sleeps?

Talk to a Regroove security specialist about your current coverage and what MDR would look like for your environment. No pressure, no obligation, just an honest conversation about your security posture.

Burnaby Head Office: 3999 Henning Dr #402, Burnaby, BC V5C 6P7  |  Victoria Office: 300-848 Courtney Street, Victoria, BC V8W 1C4