Kelly LaForest

Microsoft Office 365 blog by a OneNote MVP.

Latest Posts

Is Everything in Microsoft Office 365 Stored in Canadian Data Centres?

I was recently asked a question by a Canadian Windows Insider who wanted to know “Is Microsoft Office 365 fully available on Canadian servers now?” (IMO – the things that matter in Office 365 are stored in Canada – Exchange email and SharePoint websites.)   The official answer is: No. Everything in Office 365 is not stored …

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How to Tell Which Version of OneDrive You Are Using

The managing consultant at itgroove, Alec McCauley, shared this handy link in the itgroove Yammer Network this weekend. I know I’ll be wanting to reference it in the future to help friends, family, and clients with sorting out if they are using the new or previous OneDrive for Business sync client.   Why do I care …

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How to See Your OneDrive for Business Storage Usage

What: Before I installed the “next generation” sync client, I wanted to see how much of my storage allotment I was using in my OneDrive for Business site collection. I expected to see the information somewhere in the OneDrive for Business usage interface, but no luck. I did some light research and discovered: The first …

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How to Retrieve Emails in an Outlook Folder Stored on Server

How to fix the “There are more items in this folder on the server” issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: “There are more items in this folder on the server“. There was no link or button (that I could …

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Key Resources from Microsoft’s “The Future of SharePoint” Event

Yep, I haven’t posted in a loooong while. I also haven’t been *this* excited about a Microsoft announcement until now. We attended the webcast of Microsoft’s “The Future of SharePoint” live event. I’ll save a summary of my first impressions and *gasp* worthy moments for later day, but for now I want to share two useful …

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Etiquette for How to Cancel a Business Meeting in an Outlook Calendar

If you need to reschedule or cancel a meeting, the best approach IMHO is to respond via the Outlook Calendar meeting (versus a separate email, Yammer message, smoke signals, no show, etc.) Why? Emails related to Calendar invites stand out when one is quickly scanning an inbox, and demand attention/action. You’re saving time for the organizer as they …

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When to Use Yammer, Email, or IM for Business Communications

Email, Yammer, and Instant Messages, Oh My! So many choices. When it comes to communication, everyone’s got their preference. But I seriously believe there should be some hard, fast ground rules when it comes to inter-office communications. I work with a team that has successfully adopted Yammer for the majority of our communications. Email is …

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How to Use Internet Explorer

Trying to perform a quick troubleshooting session for a colleague or a client, but you’re logged in with credentials in Internet Explorer browser? Logging in and out takes time you don’t need to waste. Other people end up unable to log out of SharePoint or Office 365 as the cache has remembered their login creds and they are essentially “stuck”. …

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Resolving OneDrive for Business Sync Issues Due to Files Name Issues

Sync issues suck. There are few things that feel worse than seeing the warning message pop up alerting you that that your files aren’t syncing correctly. Data lose is scary, and data recovery is a headache. I’m lucky to be surrounded (literally) by a team of Technology Consultants who can assist if I run into trouble. The average …

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