IT Support in the United States
Regroove supports US businesses from our BC offices in Burnaby and Victoria, with genuinely practical on-site reach into nearby Washington State and remote support for everywhere else in the country. We would rather be specific about that reach than make a vague claim of nationwide coverage.
Microsoft 365 administration, security configuration, and helpdesk support do not require a US office to be done well, and our specialization in the Microsoft stack since 2001 carries across the border the same way it does across provinces.
Cross-border reach, honestly scoped
On-site support is realistic for organizations in Washington State, close enough to our Burnaby head office to make it practical, and workable with planning for Oregon. For the rest of the country, support is remote, the same Microsoft 365 and security management we provide everywhere, without an in-person visit built into the plan.
See more of our project work →Cities we serve in the United States
Why businesses work with Regroove
Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.
Microsoft-first, not spread thin
We have specialized in Microsoft 365, Teams, SharePoint, and Azure since 2001 as a Microsoft Solutions Partner, rather than trying to be everything to everyone.
Flat, predictable pricing
Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.
Real response times
Most issues are picked up within the hour during business hours. Anything affecting multiple users or a critical system gets priority regardless of when it comes in.
Two BC offices, coverage beyond
Offices in Burnaby and Victoria, with clients across Canada and the United States supported remotely and on-site when the work calls for it.
Security built in, not bolted on
Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.
Proactive, not reactive
Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.
United States IT support, answered
Ready for IT support that actually keeps up?
Tell us about your Microsoft 365 environment. We will come back with an honest recommendation, not a sales pitch.