IT Support for Ottawa Businesses
Ottawa's mix of federal government, public sector, and a genuine technology corridor around Kanata means a lot of organizations here already take Microsoft 365 seriously. The gap we usually find is not awareness, it is maintenance: security settings configured once and never revisited, or a Microsoft 365 tenant that has grown without anyone actively managing it.
We support Ottawa organizations remotely from our BC offices, the same way we support clients across most of Canada. We have direct experience working with public sector clients, including SharePoint and document management work for a municipal government and a municipal police department, the kind of structured, permission-sensitive environment public sector organizations in Ottawa also tend to run.
Public sector experience, delivered remotely
We have completed SharePoint governance and document management projects for a municipal government and a municipal police department, both in British Columbia, work that involved the same structured permissions and departmental complexity that Ottawa's public sector and government-adjacent organizations deal with. That experience carries over directly, even without a local office.
See more of our project work →Why Ottawa businesses work with Regroove
Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.
Microsoft-first, not spread thin
We have specialized in Microsoft 365, Teams, SharePoint, and Azure since 2001 as a Microsoft Solutions Partner, rather than trying to be everything to everyone.
Flat, predictable pricing
Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.
Real response times
Most issues are picked up within the hour during business hours. Anything affecting multiple users or a critical system gets priority regardless of when it comes in.
Two BC offices, coverage beyond
Offices in Burnaby and Victoria, with clients across Canada and the United States supported remotely and on-site when the work calls for it.
Security built in, not bolted on
Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.
Proactive, not reactive
Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.
Ottawa IT support, answered
Ready for IT support that actually keeps up?
Tell us about your Ottawa environment. We will come back with an honest recommendation, not a sales pitch.