IT Support for Nanaimo Businesses
Nanaimo shares Vancouver Island with our Victoria office, which puts it in a different position than most of the cities we serve outside the Lower Mainland. On-site visits are a longer drive than they are for Victoria itself, but they are still an island trip, not a ferry and a flight.
Most of what Nanaimo businesses need from IT support, Microsoft 365 administration, security, and helpdesk, is delivered remotely regardless, the same way it is for every client we manage. On-site work gets coordinated out of our Victoria office when a project needs hands in the room.
On the same island as our Victoria office
Our Victoria office is set up to serve organizations across Vancouver Island, not just the capital region. Nanaimo is far enough from Victoria that on-site visits take planning rather than being routine, but being on the same island still means shorter travel and more familiarity with the local context than a mainland or out of province provider would have.
See more of our project work →Why Nanaimo businesses work with Regroove
Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.
Microsoft-first, not spread thin
We have specialized in Microsoft 365, Teams, SharePoint, and Azure since 2001 as a Microsoft Solutions Partner, rather than trying to be everything to everyone.
Flat, predictable pricing
Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.
Real response times
Most issues are picked up within the hour during business hours. Anything affecting multiple users or a critical system gets priority regardless of when it comes in.
Two BC offices, coverage beyond
Offices in Burnaby and Victoria, with clients across Canada and the United States supported remotely and on-site when the work calls for it.
Security built in, not bolted on
Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.
Proactive, not reactive
Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.
Nanaimo IT support, answered
Ready for IT support that actually keeps up?
Tell us about your Nanaimo environment. We will come back with an honest recommendation, not a sales pitch.