IT Support for Mission Businesses
Mission sits along the Fraser River east of the main Metro Vancouver core, close enough to our Burnaby head office that on-site work is realistic for the projects that need it, though not quite the same routine convenience as the Tri-Cities.
A lot of Mission's business base is small and mid sized, agricultural, trades, and local retail, without anyone dedicated to IT. That is exactly the gap managed IT closes.
Close enough to plan on-site work
Mission is within a reasonable distance of our Burnaby head office, which keeps on-site visits realistic for projects that need them. We support the same mix of small business, agricultural, and trades clients here that we do across the wider Fraser Valley.
See more of our project work →Why Mission businesses work with Regroove
Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.
Microsoft-first, not spread thin
We have specialized in Microsoft 365, Teams, SharePoint, and Azure since 2001 as a Microsoft Solutions Partner, rather than trying to be everything to everyone.
Flat, predictable pricing
Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.
Real response times
Most issues are picked up within the hour during business hours. Anything affecting multiple users or a critical system gets priority regardless of when it comes in.
Two BC offices, coverage beyond
Offices in Burnaby and Victoria, with clients across Canada and the United States supported remotely and on-site when the work calls for it.
Security built in, not bolted on
Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.
Proactive, not reactive
Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.
Mission IT support, answered
Ready for IT support that actually keeps up?
Tell us about your Mission environment. We will come back with an honest recommendation, not a sales pitch.