IT Support Across Canada
Regroove supports organizations across Canada from two physical offices in British Columbia, Burnaby and Victoria, with on-site work concentrated in the Lower Mainland and Vancouver Island and remote support everywhere else. That is not a limitation we are working around. Most of what modern IT support involves, Microsoft 365 administration, security configuration, helpdesk, monitoring, is inherently remote work, done well or done poorly regardless of geography.
We have supported organizations spanning construction, engineering, government, retail, and nonprofit sectors, all managed the same way: a flat monthly fee, a real security baseline, and response standards that do not change based on distance from our offices.
Two BC offices, coverage nationwide
Our offices are in Burnaby (#402 - 3999 Henning Dr) and Victoria (#300 - 848 Courtney Street), both in British Columbia. From there, we manage Microsoft 365 environments, security, and helpdesk support for organizations across the country, with on-site visits concentrated where our offices actually are and remote support carrying the rest.
See more of our project work →Why businesses work with Regroove
Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.
Microsoft-first, not spread thin
We have specialized in Microsoft 365, Teams, SharePoint, and Azure since 2001 as a Microsoft Solutions Partner, rather than trying to be everything to everyone.
Flat, predictable pricing
Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.
Real response times
Most issues are picked up within the hour during business hours. Anything affecting multiple users or a critical system gets priority regardless of when it comes in.
Two BC offices, coverage beyond
Offices in Burnaby and Victoria, with clients across Canada and the United States supported remotely and on-site when the work calls for it.
Security built in, not bolted on
Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.
Proactive, not reactive
Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.
Canada IT support, answered
Ready for IT support that actually keeps up?
Tell us about your Microsoft 365 environment. We will come back with an honest recommendation, not a sales pitch.