How quickly can someone get on-site in Burnaby?

Since our team is already based in Burnaby, on-site visits do not require the travel time they do for other cities, which generally means faster turnaround on anything that needs a physical presence.

Do Burnaby clients get a different service than clients elsewhere?

The service itself, Microsoft 365, security, helpdesk, and managed IT, is the same everywhere we work. Burnaby businesses simply have the shortest distance to in-person support when it is needed.

Is Burnaby IT support only for small businesses?

No. We work with organizations of a range of sizes, from small teams to multi-location organizations, scoping the engagement to what the environment actually needs.

IT Support in Burnaby, BC

IT Support for Burnaby Businesses

Burnaby is home to Regroove's head office, so if your business is based here, you are about as close to our team as it gets. On-site support is not a special trip. It is a short drive from where we already work every day.

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That proximity matters most for the things that genuinely need someone physically present: new hardware rollouts, office moves, network changes, and the occasional issue that remote tools cannot fully diagnose. Everything else, Microsoft 365 administration, security monitoring, and helpdesk, runs the same whether we are on-site or not.

Our head office is in Burnaby

Regroove's head office is at #402, 3999 Henning Drive in Burnaby. It is where our team works day to day, and it is why Burnaby businesses get some of the fastest on-site response in our service area.

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Why Burnaby businesses work with Regroove

Managed IT support built around Microsoft 365, not a generic help desk that happens to touch it.

Microsoft-first, not spread thin

We have specialized in Microsoft 365, Teams, SharePoint, and Azure since 2001 as a Microsoft Solutions Partner, rather than trying to be everything to everyone.

Flat, predictable pricing

Managed IT is billed as a flat monthly fee, not hourly. Your costs do not spike because something broke this month.

Real response times

Most issues are picked up within the hour during business hours. Anything affecting multiple users or a critical system gets priority regardless of when it comes in.

Two BC offices, coverage beyond

Offices in Burnaby and Victoria, with clients across Canada and the United States supported remotely and on-site when the work calls for it.

Security built in, not bolted on

Every managed environment gets the same security baseline: identity protection, email security, endpoint monitoring, and ongoing configuration review, not a one time setup.

Proactive, not reactive

Monitoring, patching, and Microsoft Secure Score tracking happen continuously, so small issues get caught before they turn into an outage or a support call.

Burnaby IT support, answered

#402, 3999 Henning Drive, Burnaby, BC. It is our head office.

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Ready for IT support that actually keeps up?

Tell us about your Burnaby environment. We will come back with an honest recommendation, not a sales pitch.