Stephanie Kahlam

Office 365 and SMB.

Latest Posts

Redirect Teams Auto Attendant Voicemail to a Channel

Microsoft 365 groups shared voicemail steps up to the plate for this particular use case scenario! Using Teams Voice with an Auto Attendant we used to route a call to “person in organization” if the call should: Time out Get missed by a call queue Ring after hours Ring during holiday schedule But there is …

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How to add the NAVO extension to Microsoft Edge

To add the NAVO extension to Microsoft Edge you will need to configure a Device Configuration profile in End Point Manager (formerly known as Intune) This Microsoft article describes how to configure the required Device Configuration profile using the Administrative Templates option. During the “configuration” step of the profile creation select “User Configuration” and type …

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Renaming a Microsoft Team

If you Need to rename a Team make sure you have reviewed this MS article first and understand the effects this change will have. When you create a Team you get a Group (M365 Group) and that Group provisions a set of pre-defined resources such as: SharePoint (Site, Storage) OneNote Planner Calendar Mailbox (Exchange) The …

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Azure MFA using hardware tokens

MFA (Multi factor authentication) In conclusion… Tokens provide an alternative to otherwise requiring mobile phones for MFA verification. Token2 in particular made the process easy to order, receive, upload information and configure the device for use. Their support process (something that is very, very important to me) was also quick (within an hour or less …

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Where is MS Forms data stored?

Microsoft Forms data is stored in servers in the United States. “Location of Customer Data at Rest for Core Online Services” How might this affect you? You might assume, for example, that if your Office 365 tenancy is in Canada that all your data resides in Canada as well. This, however, is not the case. …

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Set up MFA with Conditional Access

Setting up Multi Factor Authentication for your users in Azure AD has honestly never been easier. Bit of a shocker but it’s true! The process guides your users through a series of steps that require them to register their security info and choose an authentication method. The process can take less than 5mins. And they …

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Outlook Web Access ‘Contacts’ not working

This is a strange and ‘under documented’ issue that causes the ‘People’ feature (aka Contacts) in Outlook Web Access to not work. You are unable to create new contacts nor are you able to view info for existing contacts. There is a solution and there is a reason but it is buried in a small …

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Remove Personal OneDrive from Quick Launch

There’s only 1 OneDrive but if you have a Microsoft Business account it will appear twice in your Windows Quick Launch. Once as your “business” OneDrive which is appended with your company name and a second time as your “personal” OneDrive. This can often provide confusion to end users and I find that it is …

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Conditional Access and Location Restrictions in Azure AD

Steps to Set Up Conditional Access to Named Locations What? You need/want to tighten security and protect your company data.  So What? Perhaps you see suspicious sign-ins reported in Azure and/or your users work remotely and sign in from External (unknown) IP’s.  You need to add some security to isolate data access locations without causing …

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Microsoft Teams for Education During Covid-19

Schools are closed but Education doesn’t have to stop. Microsoft Teams for Education makes it possible to continue learning remotely during this Global “Social Distancing” time. With Teams for Education your Teachers will be able to: Conduct online classes and lectures with all their students Conduct online meetings with students groups or anyone via their …

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