Brainlitter - Inside the mind of Sean Wallbridge

I got this query/business issue the other day… We have a problem with one of our user’s Outlook calendar’s.  For some unknown reason 2 weeks ago, certain (not all) appointments in the users calendar duplicated themselves.  I have read that it’s possibly a Blackberry related issue but not entirely sure. The user is masked_to_protect_the_innocent (one …

Kudo’s to Avi for the solution, write-up and persistance…   I didn’t think we were ever going to get to the bottom of this issue. Web forums and support sites offered little in assistance to the fix, in fact, many people are still baffled, and have thus not resolved the issue. The symptoms were as follows: …

If you get this… 5.7.1 smtp;550 5.7.1 RESOLVER.RST.AuthRequired; authentication required   It is likely because you haven’t allowed an Exchange (2007 or 2010) Distribution Group to receive email from recipients outside of the Organization (Exchange Organization/Active Directory). The default is Distribution Groups DO NOT ACCEPT Internet emails.   Here’s how the email NDR will look… …

Had an interesting scenario/question today. A customer asked how to disable a users account and incoming email/mailbox. Normally, if the account was going to be destroyed we would disconnect the mailbox and let it die. However, our scenario is different. Someone is going away on sick leave (undetermined time frame) and the customer doesn’t want …

This post includes a quick video for how to Email Enable a SharePoint Calendar and manually add an Exchange Contact Alias. Ok, the video is a little sloppy, but what do you expect for quick, fast and free? 🙂 Basically another one of those posts where I get asked enough, it was time to quickly …

If you are having difficulties *sending* email to a foreign domain (email address) *from* Exchange, here’s some suggestions for things to check/address.   1. Ensure you have a valid PTR record (reverse IP, defined with your ISP, not with your DNS provider) that returns the right value when someone performs an nslookup against your Public …

Here’s an interesting one, with a simple fix. A customer called today and they use Outlook 2003 with a 3rd party/hosted POP3 Server (and frankly, this problem and resolution could apply across all of Outlook, POP3 Servers and under the heading ‘common sense’). They have the option in Outlook to ‘Leave a copy of messages …

Don’t mind me, just bookmarking some key tools I use here for Exchange 2003 and 2007 Outlook Anywhere and ActiveSync Testing.   Exchange Server Remote Connectivity Analyzer – https://www.testexchangeconnectivity.com Telnet to Port 25/SMTP Testing – http://support.microsoft.com/default.aspx/kb/153119 ActiveSync Tester (simulator) for Windows and the iPhone – https://store.accessmylan.com/main/diagnostic-tools

At the end of the day, you really shouldn’t have anything in your Outlook Inbox and here is why: Stress: Emails in your inbox mean something is left undone. Every email should have one of the following five actions, thus meaning it shouldn’t be in your inbox at the end of the day 1. Discard …

While there are many resources on the subject out there, I find I’m always looking/trying to remember the right syntax for restoring (as often a client blows up their Exchange Servers or do not have proper backups in place and need me to bring them ‘back from the dead’). So, you may get different mileage …