Solution for “The document you are trying to load requires Adobe Reader 8 or higher”

WHAT

This comes up a lot lately, particularly as more and more folks switch to browser based email clients (like Gmail and Outlook on the Web). When you received a fancy PDF (often from the Canadian Government for us … blurgh), if you simply click to open it, your ‘default’ client for PDF might be your browser … and it can’t open the fancier attributes of the file. You’ll get this message:

The document you are trying to load requires Adobe Reader 8 or higher.

Or more verbose, this…

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the
Adobe Reader installed or your viewing environment may not be properly configured to use
Adobe Reader.
For information on how to install Adobe Reader and configure your viewing environment please
see http://www.adobe.com/go/pdf_forms_configure.

The document you are trying to load requires Adobe Reader 8 or higher.

SO WHAT and NOW WHAT

I’ve already touched on it above. The “fix” is to open the PDF with a proper PDF client, such as Adobe Acrobat. But you’ll need to first “download” the file to your machine and then use that software to open it. Further, you can take a moment to set your default PDF application to be your client software, which may help in certain circumstances.

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