Office 365 Help Desk Cards

What

Microsoft today introduced a new feature in Office 365 so that Admins can add a “Help Desk Card” to the Help (“?”) functionality in Office 365.

Date Microsoft Introduced: July 2nd, 2015

 

So What

  • To get to this setting, you will want to click on the Waffle (Task Switcher), Choose Admin, Company Profile and then choose “Custom Help Desk”
  • This update arrived immediately today and looks like the following when completed.

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Now What

Once it is all setup, it looks like this…

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Official Details Link: Add customized help desk info to the Office 365 Help Pane