Another Happy Customer–BCAAFC

It’s hard being an IT guy sometimes (I won’t whimper or explain why but trust that It’s Not Easy Being Green…

Anyways, when someone says something nice about your team and your work, you should share it – or at a minimum, I’m GOING to share it.  So good job Rob and team!


I wanted to drop you a note to tell you that I and the BCAAFC appreciate your and the ITGroove team’s efforts in assisting us in our upgrade.

From the beginning, your team demonstrated to us a willingness to be a full partner by working hard to ensure that our hardware, software and budget requirements were all met prior to the migration.

While all upgrades are challenging, this one, in particular, combined several different phases ranging from hardware and software planning, hardware installation and set up, and finally migrating an almost obsolete version of Small Business Server to the most current version using a state of the art migration tool.

This was not a simple multi phase transition but you and the rest of the ITGroove team worked diligently to ensure the migration was done in an orderly, safe and successful fashion.

In the end, although a lot of hours were put in to implement the plan, our users and their data were successfully migrated to the new hardware and Operating System software. Except for a few minor anticipated user issues after the install, the migration itself was almost entirely transparent to our users in relation to the recapture of their data and their ability to continue using the same methodologies to access programs and web site information.

Please forward this letter of thanks to your fellow team members and let them know how much we appreciate their efforts. Feel free to use this letter as a letter of recommendation to any existing or potential customers you may have in the future.

I will be moving on to my pre-BCAAFC status as of this coming Friday but I am sure ITGroove’s partnership with the BCAAFC will continue for quite a while based on the excellent work your team continues to deliver to this company.

Best of luck in your and ITGroove’s future endeavours

Neal Lithwick | Information Technology 
BC Association Aboriginal Friendship Centres