Spam on Blackberry device, but not in Outlook?

If Spam is not being filtered before email is sent to Blackberry devices, this is for you…

This detail applies to installations where a Blackberry Enterprise Server (BES) is installed. If users are receiving spam and phishing on their Blackberry devices, configure the Blackberry server to wait for 45 seconds before forwarding messages to Blackberry devices. This provides time for CSE (or your antispam application) to complete its filtering.

NOTE: If you are running BES Server 4.1 SP2, the procedure below will not work. If you are running BES version 4.1 then you should upgrade to Service Pack 3, which is available from the RIM website.

Instructions for versions prior to 4.0:

1. On the BES Server, run REGEDIT.
2. Expand the following path: HKEY_LOCAL_MACHINE > SOFTWARE > Research In Motion > BlackBerry Enterprise Server > Servers > ServerName
3. Find the DWORD value ProcessMailDelay”.
4. If this value is not found, create it.

Then…

1. Set the value of “ProcessMailDelay” to your preferred value for the delay (for example, 45 seconds).
2. Save the new value.
3. Restart the BES service

Instructions for version 4.0:

1. On the BES Server, run REGEDIT.
2. Expand the following path: HKEY_LOCAL_MACHINE > SOFTWARE > Research In Motion > BlackBerry Enterprise Server > Agents
3. Find the DWORD value “ProcessMailDelay”.
4. If this value is not found, create it.

Then…

1. Set the value of “ProcessMailDelay” to your preferred value for the delay (for example, 45 seconds).
2. Save the new value.
3. Restart the BES service

Reference from Cloudmark (our Antispam Solution of Choice):