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I found this great technet article on how to configure RBS (step by step) with SharePoint 2010.  It’s a great exercise to run through this and set it up for yourself in a VM prior to actually doing a real installation. http://blogs.technet.com/b/pramodbalusu/archive/2011/07/09/rbs-and-sharepoint-2010.aspx

When you want to include a link in an Outlook message, and that link happens to include a space character as part of the link, there’s a trick in Outlook to allow you to properly encode the link to get it to include the space every time. Let’s say your link is “\\ServerName\software\my folder\my stuff”, …