PS Config fails with “The exclusive inplace upgrader timer job failed”

I was working with a client recently and after running some OS updates on their SharePoint servers, I tried to run the Product Config wizard (PSconfig).

 

The command I was running was as follows.

PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures

 

Unfortunately, at one point (later in the sequence – it began successfully and ran for a min or two) the process failed with the following error message.

The exclusive inplace upgrader timer job failed

 

I was able to find a proposed sequence of how to resolve the issue in this technet forum below.  However, this did not work for me.

http://social.technet.microsoft.com/Forums/en-US/94a8bb64-e0ea-493f-8e29-01347b1fc6c7/psconfig-fails-failed-to-upgrade-sharepoint-products

 

 (From the forum – this didn’t work for me) 

I had the same issue and called Microsoft support.  Here is the fix:

  • Stop the “SharePoint 2010 Timer” service
  • Delete ONLY the xml files from C:\ProgramData\Microsoft\SharePoint\Config\216f8013-b78b-4e5b-8631-3a5f4c7277e8
  • Note: Do NOT delete the cache.ini file in this folder
  • Edit cache.ini and change to “1”
  • Start “SharePoint 2010 Timer” service
  • Run psconfig again:
    PSConfig.exe -cmd upgrade -inplace b2b -wait -force

 

What finally resolved the issue for me, or at least allowed me to get the psconfig to run successfully to completion (NOTE: I believe there are still some ghosts in the system that need to be busted) was this sequence of meticulously timed steps:

 But what really worked was this… 

  • I once again ran the command
PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures

in the “Bin” Folder running as an administrator console (PowerShell) session.

  • Next, I opened up a second Administrator PowerShell session
  • The moment I saw the status “Configuration task 5 of 6 is executed” (in the first console) I start to run the following command in the second console session:
net start SPTraceV4 ; net start SPWriterV4 ; net start SPAdminV4 ; net start SPTimerV4

After that the configuration task finished successfully.

[NOTE: You either must run each of those on a separate line in PowerShell or use the semi-colon separated version]

 

Hopefully if you run into this yourself, this will allow you to rectify the issue in a timely fashion.  Note, this may behavior may be indicative of something more problematic wrong with your farm and/or timer service, but at least you’ll have central admin back after this, and can further debug from there.

7 responses to “PS Config fails with “The exclusive inplace upgrader timer job failed”

  1. You are my champion. It worked like a charm and the issue resolved successfully.

    P.S : I didn’t need to run the PSConfig command with -InstallFeatures switch. Running only the below command fixed my issue.

    PSConfig.exe -cmd upgrade -inplace b2b -wait -force

    Thanks once again.

  2. Hi, thank you very much for this article, your trick works great … I hate SharePoint sometimes

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