Regroove
Technology is Costing You More Than You Know
Business owners or managers of departments usually need to figure out costs for their technology. They may be planning to upgrade or purchase new technology, which means understanding what it’s going to cost the business.
The challenge is figuring out what the true cost of technology is. Many recognize the hard, tangible things, like software and servers. And the annual maintenance fees that go along with those purchases.
The challenge is knowing what else to factor into the estimate. What will be the support or incidental costs? What risks should they factor into their costs?
With technology, there are risks. Power outages. Software glitches. Computer crashes. These are all real possibilities. When email is down for a morning, customers are left waiting, staff are hog-tied, and your business grinds to a snails pace. Employee downtime and loss of sales are costs to the business.
Then you start making calls to technology companies, or anyone you know who knows technology, to help you fix the problem. Too late! This is the “Pay For It Later” approach. The costs are lower up-front but they are higher when a crash happens.
So how can you mitigate your risks?
- By having technology setup and customized properly at the start. When you buy golf clubs, you find a set that fits your swing speed, height, and game play. So many businesses shortcut best practices during installation, setup, configuration, and securing data.
- With regular care and attention. When you take care of your car with regular maintenance, balancing tires, and cleaning, it typically lasts longer and performs when you need it to. Technology requires regular upgrades, patches, and cleaning to help prevent issues too.
- Rely on a trusted technology company. Just like you wouldn’t hire a single person to handle your customer service, marketing, and accounting. You should partner with a company that brings a breadth of knowledge and people, so when something does happen, they have the answers.
There is a better way, where you can mitigate your technology risks and contain your future costs. Through best practices, regular maintenance, and partnering with a team of technologists.