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We work with many organizations that are scaling rapidly but don’t have the luxury of a large IT department. That’s why we often recommend Microsoft Intune. This cloud-based solution empowers small teams to do more with less, and makes zero-touch IT achievable. If you’re new to Intune, check out our introductory blog post to learn what it is and why it matters.
What Is Zero-Touch IT?
Zero-touch IT refers to the ability to manage devices – provisioning, securing, updating, and decommissioning – without manual hands-on involvement from IT staff. For growing businesses, this means less time spent imaging machines, manually installing software, or troubleshooting configurations. Ultimately, it focuses on automation, scalability, and freeing up IT to handle strategic initiatives.
In this post, we’ll take a closer look at three practical features of Intune that are game-changers for small and mid-sized businesses: device wiping, repurposing, and onboarding. Each of these features contributes to a truly zero-touch IT experience.
1. Wipe Devices Remotely Without Physical Access
When an employee leaves, a device is lost, or you need to reset a machine, Intune enables IT teams to wipe devices remotely with just a few clicks. Whether it’s a full factory reset or a selective wipe that removes only company data, the entire process is done from the cloud. No physical access to the device is required.
As a result, this secures sensitive information and eliminates the traditional “collect and reimage” approach. Especially for businesses with remote or hybrid teams, it is an essential capability.
2. Repurpose Devices Easily
Instead of buying new laptops for every new hire, Intune allows you to reset and repurpose existing devices quickly and consistently. With integration to Windows Autopilot, you can reset a device to a business-ready state that includes company policies, security settings, and essential applications. Best of all, this process does not require hands-on setup.
Once reset, the device can be shipped directly to the new user. After they sign in with their credentials, Intune automatically configures the device. No manual setup is needed.
3. Onboard New Employees with Less Effort
Intune, when paired with Windows Autopilot, creates a smooth onboarding experience for new employees. You can ship the devices straight from the manufacturer to the user. When the device is powered on and connected to the internet, it automatically downloads all necessary configurations, applications, and security policies based on the user’s role or department.
This approach ensures that new employees can get started quickly, while IT maintains control and consistency without needing to touch the device.
Small Teams Can Work Smarter
Microsoft Intune brings modern device management to businesses of all sizes. By enabling zero-touch IT through remote wiping, easy repurposing, and streamlined onboarding, it helps reduce time spent on manual tasks, increases security, and supports a scalable and efficient IT strategy.
If you’re ready to modernize your IT operations and reduce hands-on work, we are here to help you get started with Intune.