{"id":1410,"date":"2016-05-10T16:09:10","date_gmt":"2016-05-10T23:09:10","guid":{"rendered":"https:\/\/itgroove.net\/oh365eh\/?p=1410"},"modified":"2023-02-24T20:34:41","modified_gmt":"2023-02-24T20:34:41","slug":"how-to-retrieve-outlook-emails-stored-on-server","status":"publish","type":"post","link":"https:\/\/regroove.ca\/oh365eh\/2016\/05\/10\/how-to-retrieve-outlook-emails-stored-on-server\/","title":{"rendered":"How to Retrieve Emails in an Outlook Folder Stored on Server"},"content":{"rendered":"<p><strong>How to fix the &#8220;There are more items in this folder on the server&#8221; issue in a folder in Outlook 2016 and get access to your emails.<\/strong><\/p>\n<p><strong>What:<\/strong> Certain folders would give me the following message: &#8220;<em>There are more items in this folder on the server<\/em>&#8220;. There was no link or button (that I could find)\u00a0to click in the\u00a0right-click dropdown menu\u00a0to request to see them or to\u00a0&#8220;sync&#8221; the folder to pull these emails down from the server.<\/p>\n<p>Fortunately,\u00a0I had two colleagues\u00a0chimed in within\u00a0minutes to my distress call in our &#8220;Things that make you go hmm&#8230;&#8221; Yammer group, with the following answers:<\/p>\n<p style=\"padding-left: 30px\"><em>&#8220;The source of truth is always in webmail. Go there. If it ain&#8217;t there, it don&#8217;t exist.&#8221;<\/em> &#8211; Sean<\/p>\n<p style=\"padding-left: 30px\"><em>&#8220;I&#8217;ve had that a couple times where it&#8217;s gets wonky. As Sean [suggested], check webmail and if it&#8217;s not showing there right click on the folder in Outlook and do a Mark all as Read.&#8221;<\/em> &#8211; Alec<\/p>\n<p>I was slightly skeptical (which is ridiculous &#8211;\u00a0I should know better by now), but gave it a try and low and behind, there they were! Check it out:<\/p>\n<p><strong>Outlook 2016 Desktop &#8211; Can&#8217;t see the emails:<\/strong><\/p>\n<p><a href=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-Before.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1413\" src=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-Before.png\" alt=\"Outlook 2016 - Before\" width=\"665\" height=\"337\" srcset=\"https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-Before.png 665w, https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-Before-300x152.png 300w\" sizes=\"(max-width: 665px) 100vw, 665px\" \/><\/a><\/p>\n<p><strong>Outlook Webmail &#8211; There the emails are!:<\/strong><\/p>\n<p><a href=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-Before.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1414\" src=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-Before.png\" alt=\"Outlook Webmail - Before\" width=\"718\" height=\"820\" srcset=\"https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-Before.png 718w, https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-Before-263x300.png 263w\" sizes=\"(max-width: 718px) 100vw, 718px\" \/><\/a><\/p>\n<p><strong>Outlook\u00a0Webmail &#8211; Message after archiving all emails on server (via webmail):<\/strong><\/p>\n<p><a href=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-After.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1415\" src=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-After.png\" alt=\"Outlook Webmail - After\" width=\"718\" height=\"820\" srcset=\"https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-After.png 718w, https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-Webmail-After-263x300.png 263w\" sizes=\"(max-width: 718px) 100vw, 718px\" \/><\/a><\/p>\n<p><strong>Outlook 2016 Desktop &#8211; Message after archiving all emails on server (via webmail):<\/strong><\/p>\n<p><a href=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-After.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1416\" src=\"https:\/\/itgroove.net\/oh365eh\/wp-content\/uploads\/sites\/12\/2016\/05\/Outlook-2016-Archive-Emails-After.png\" alt=\"Outlook 2016 - After\" width=\"665\" height=\"337\" srcset=\"https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-After.png 665w, https:\/\/regroove.ca\/oh365eh\/wp-content\/uploads\/sites\/5\/2016\/05\/Outlook-2016-Archive-Emails-After-300x152.png 300w\" sizes=\"(max-width: 665px) 100vw, 665px\" \/><\/a><\/p>\n<p><strong>Why did I care about emails from two years ago?<\/strong> Because I wanted to use the\u00a0&#8220;new&#8221; Archive button to clean\u00a0up my Outlook, which is super cluttered with a rabbit hole of folders and sub-folders. Sorting emails into said folders is time consuming, and let&#8217;s be honest, I&#8217;d rather use that time for anything else. Now, I am not an advocate of deleting data &#8211; why\u00a0bother when you have 50 GB of storage to use? Especially because\u00a0using the Archive option can\u00a0save\u00a0future you from a potential\u00a0&#8220;oh shit&#8221; moment.<\/p>\n<p><strong>Check back next week for:<\/strong> a blog post\u00a0showing\u00a0off how I used the\u00a0Archive button to clean\u00a0up my Outlook.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to fix the &#8220;There are more items in this folder on the server&#8221; issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: &#8220;There are more items in this folder on the server&#8220;. There was no link or button (that I could &hellip; <a href=\"https:\/\/regroove.ca\/oh365eh\/2016\/05\/10\/how-to-retrieve-outlook-emails-stored-on-server\/\"><\/a><\/p>\n","protected":false},"author":12,"featured_media":1413,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[7,9],"tags":[34,77,146,188,190,192,279],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Retrieve Emails in an Outlook Folder Stored on Server - Kelly LaForest<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/regroove.ca\/oh365eh\/2016\/05\/10\/how-to-retrieve-outlook-emails-stored-on-server\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Retrieve Emails in an Outlook Folder Stored on Server - Kelly LaForest\" \/>\n<meta property=\"og:description\" content=\"How to fix the &#8220;There are more items in this folder on the server&#8221; issue in a folder in Outlook 2016 and get access to your emails. What: Certain folders would give me the following message: &#8220;There are more items in this folder on the server&#8220;. 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