{"id":1015,"date":"2020-11-05T16:59:25","date_gmt":"2020-11-06T00:59:25","guid":{"rendered":"https:\/\/regroove.ca\/karin\/?p=1015"},"modified":"2023-02-23T15:35:22","modified_gmt":"2023-02-23T23:35:22","slug":"email-not-working-in-power-automate-flow","status":"publish","type":"post","link":"https:\/\/regroove.ca\/karin\/email-not-working-in-power-automate-flow\/","title":{"rendered":"Potential Fixes if Email Is Not Working in Microsoft Power Automate Flow"},"content":{"rendered":"\n

If you’ve set up a Microsoft Power Automate Flow and the action you’re using to send an email is not working, keep on reading – you might find the fix here.<\/p>\n\n\n\n

\n\n\n\n

Potential causes for Power Automate Flow email issues<\/h2>\n\n\n\n

The email address might need a semicolon or comma directly after it<\/h4>\n\n\n\n

Yes, for real. <\/p>\n\n\n\n

Flow asks for email addresses, separated by semicolons or commas. <\/p>\n\n\n\n

When you type in someone’s name and pick someone’s email from the autofill, it adds a semicolon after it automatically. <\/p>\n\n\n\n

I’ve seen cases where the original email that was autofilled was replaced by a new email address that was just typed in, and then all of a sudden emails wouldn’t send anymore.<\/p>\n\n\n\n

The fix was simply to add a semicolon directly after that email address.<\/p>\n\n\n\n

Note that this happens sporadically and I can’t tell you when or why. I can’t even replicate this now. Just trust me – this tip fixed a client’s Flow issue last week.<\/p>\n\n\n\n

<\/div>\n\n\n\n

There’s a space before or after the email address<\/h4>\n\n\n\n

If you copied and pasted an email address into Power Automate Flow, there’s a chance you could have grabbed an extra space before or after it.<\/p>\n\n\n\n

That seemingly innocuous little space could be causing a syntax error, because Flow isn’t smart enough (yet) to remove it.<\/p>\n\n\n\n

Plus, it’s not something that’s easily caught when you’re skimming for errors.<\/p>\n\n\n\n

<\/div>\n\n\n\n

You’re using an email alias<\/h4>\n\n\n\n

Microsoft’s documentation is kinda vague in how they word it, but Power Automate Flow connectors like the Mail Connection Provider don’t support email aliases. <\/p>\n\n\n\n

So, make sure you’re using an actual email address, not an alias, if your email is not working in Power Automate Flow.<\/p>\n\n\n\n

\n

The email should match exactly. Some organizations allow names (First.Lastname@company.com) as well as alias (flastname@company.com). Be sure to use the correct email in the above form.<\/p>\nKnown Issues and Limitations for the Mail Connection Provider – Microsoft Doc<\/a>s<\/a><\/cite><\/blockquote>\n\n\n\n

(Couldn’t they just say “email aliases are not supported”?)<\/p>\n\n\n\n

<\/div>\n\n\n\n

You’re using a group email to send emails to group members<\/h4>\n\n\n\n

Right now, you can’t directly send an email to group members in Power Automate Flow.<\/p>\n\n\n\n

If you want to send email to all members of a group, you’ll need to first list all the group members using the Office 365 Groups connector<\/a> and then apply the output (i.e. the email addresses it lists from your group) to the action you’re using to send an email.<\/p>\n\n\n\n

\n\n\n\n

Need support with your automation work?<\/h2>\n\n\n\n

Here at Regroove, we’ve talked about automating your Microsoft Teams creation process <\/a>and other reasons why your company needs custom development<\/a>.<\/p>\n\n\n\n

But if your company has someone like you who does those things for them already, we’d rather complement you than compete with you. Our cloud coaching services <\/a>include technical coaching; we’re often working alongside technical staff to support their work and teach them tips, tricks, and other skills that they can use going forward.<\/p>\n\n\n\n

So let’s chat<\/a> about your next Power Automate Flow project!<\/p>\n","protected":false},"excerpt":{"rendered":"

If you’ve set up a Microsoft Power Automate Flow and the action you’re using to send an email is not working, keep on reading – you might find the fix here. Potential causes for Power Automate Flow email issues The email address might need a semicolon or comma directly after it Yes, for real. Flow … <\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[182,178,179,180,181],"acf":[],"yoast_head":"\nPotential Fixes if Email Is Not Working in Microsoft Power Automate Flow<\/title>\n<meta name=\"description\" content=\"If you've set up a Power Automate Flow and the action you're using to send an email isn't working, keep on reading - you might find the fix here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/regroove.ca\/karin\/email-not-working-in-power-automate-flow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Potential Fixes if Email Is Not Working in Microsoft Power Automate Flow\" \/>\n<meta property=\"og:description\" content=\"If you've set up a Power Automate Flow and the action you're using to send an email isn't working, keep on reading - 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