{"id":2483,"date":"2015-06-19T23:34:00","date_gmt":"2015-06-19T23:34:00","guid":{"rendered":"https:\/\/thebeagle.itgroove.net\/?p=2192"},"modified":"2023-02-24T21:39:43","modified_gmt":"2023-02-24T21:39:43","slug":"office-365-be-mindful-of-the-domains-that-you-enter-in-your-tenancy","status":"publish","type":"post","link":"https:\/\/regroove.ca\/archive\/2015\/06\/19\/office-365-be-mindful-of-the-domains-that-you-enter-in-your-tenancy\/","title":{"rendered":"Office 365 \u2013 Be mindful of the \u201cDomains\u201d that you enter in your tenancy"},"content":{"rendered":"

This is just a quick little post to remind you to be \u201cmindful\u201d of the domains you configure in your Office 365 tenancy, specially so when you are at the first steps of setting up a new tenancy.<\/p>\n

People who don\u2019t deal with this stuff on a day-in, day-out basis can get confused about all the information that Microsoft asks for in the process of setting up a tenancy.\u00a0 It\u2019s not all that complicated but the following is a refresher on what is required.<\/p>\n

The first thing that is required to set up a tenancy is Microsoft will ask you what you want as your \u201conmicrosoft.com\u201d domain.\u00a0 What you choose, here, will become your permanent, basic domain identity in Office 365.\u00a0 Every tenancy <\/em>in Office 365 has an onmicrosoft.com identity and, by extension, every user<\/em> in your Office 365 tenancy will have an identity based on that same domain.\u00a0 It makes sense to put some thought into your desired identity; picking \u201cdoofus.onmicrosoft.com\u201d , for example, may not be the best choice going forward.\u00a0 User\u2019s may not like having the identity \u201cjohn@doofus.onmicrosoft.com<\/a>\u201d.\u00a0 So give some thought to what you pick for this as it will be with you for long, long time.<\/p>\n

The onmicrosoft.com domain won\u2019t be the domain name you present to the outside world, that will be your already existing domain such as whatever.com (assuming that you aren\u2019t starting from absolute scratch).\u00a0 As an example, my personal domain is \u201cbeagledom.ca\u201d so I want my Office 365 tenancy to use that as the primary domain and identity.\u00a0 When I set up my tenancy and Office 365 asked for my domain, I gave it beagledom.ca and then Office 365 gave me steps to follow to verify ownership of beagledom.ca.<\/p>\n

This is all fine but this is also where I have seen people go off the rails.\u00a0 I might have a website (or websites) that are part of my domain so I could have www.beagledom.ca<\/a> or sales.beagledom.ca or any number of other variations but these are not<\/em> domains!\u00a0 The domain is just the beagledom.ca part.\u00a0 There are DNS records within my domain that point to the various sites and services that support my domain but there is still only a single domain.\u00a0 The problem I have seen is that some people try to set up www.whatever.com<\/a> as another domain and then get totally messed up!<\/p>\n

I had this happen the other day with a client and they had unknowingly flipped their primary login identity to being user@www.whatever.com<\/a> and then thought they were locked out of Office 365.\u00a0 As my contact was the only<\/em> user created inside the tenancy we had no way of logging in to the tenancy to fix her account.\u00a0 I got Office 365 support involved and they were able to determine that the tenancy was ok and they identified the login for the user as user@www.whatever.com<\/a>.\u00a0 I logged in as the user, now that we knew what the login was, created a net-new user with Global Admin rights, logged in as the new user and fixed my contact\u2019s account.\u00a0 Keep in mind that you cannot edit your own<\/em> account in Office 365, hence the need to create the other admin user in order to fix the original admin user.<\/p>\n

Keep all of this in mind and your tenancy set up and domain configuration will be as easy as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"

This is just a quick little post to remind you to be \u201cmindful\u201d of the domains you configure in your Office 365 tenancy, specially so when you are at the first steps of setting up a new tenancy. 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