{"id":2373,"date":"2015-11-28T16:13:35","date_gmt":"2015-11-28T16:13:35","guid":{"rendered":"https:\/\/thebeagle.itgroove.net\/?p=2373"},"modified":"2023-02-24T21:39:38","modified_gmt":"2023-02-24T21:39:38","slug":"stupid-licensing-practices","status":"publish","type":"post","link":"https:\/\/regroove.ca\/archive\/2015\/11\/28\/stupid-licensing-practices\/","title":{"rendered":"Stupid Licensing Practices"},"content":{"rendered":"

This is a rant so be forewarned \u2026<\/p>\n

We discovered an \u201cinteresting\u201d kink in Backup Exec licensing this week.\u00a0 I will admit that we had not been paying attention to the changes announced first by Symantec and then Veritas so I suppose we were partially asleep at the switch.\u00a0 Nevertheless, the changes are significant and extremely maddening.<\/p>\n

We have a number of smaller customer on BackupExec as it is the backup tool we use in NON-virtualized environments.\u00a0 Traditionally, you bought the product along with the required agents (Exchange, SQL, server, etc) to cover the machines and services that you needed to backup.\u00a0 Then, yearly, you would renew maintenance on the same product and agents.\u00a0 Simple (well, sort of, Symantec never made things easy).<\/p>\n

Now they have changed everything.\u00a0 The concept of capacity <\/em>based licensing has raised its ugly head and Veritas appears to be trying to shove everyone down that path.\u00a0 In simplistic terms, they want you to pay by the amount <\/em>of data you back up.\u00a0 In other words, they are holding you hostage based on the amount of data you manage in your backups!\u00a0 What a moronic move!<\/p>\n

My gut feeling is that Symantec was bleeding money in the \u201cbackup\u201d division so they spun it off and now Veritas is doing everything they can to prop up what appears to be a dying business.\u00a0 You do that by bleeding your customer base dry.\u00a0 That works when you have a captive market but, Veritas, you don\u2019t!\u00a0 There are many other backup vendors that users can turn to and, frankly, now is the time to do so.\u00a0 There was a time when BackupExec was the gold standard for Windows Backup, in recent years it has become more of a gold standard for frustration.\u00a0 I think there is going to be a backlash against Veritas over this move and their installed base is going to shrink even more.<\/p>\n

Software vendors need to understand that you can only bleed your customers so far before the pain of staying with you outweighs the pain of going elsewhere.\u00a0 It is moves such as this that have killed software\u00a0 vendors in the past.\u00a0 And don\u2019t give me the line that this change in licensing is an \u201cimprovement\u201d or an upgrade.\u00a0 That is just fantasy on the part of someone in marketing and most customers will see it for exactly what it is \u2013 a cash grab by a company on the ropes.<\/p>\n

Oh, and just to add the icing to the cake, motor on over to my colleague Stephanie Kahlam\u2019s post on customer support<\/a> from the new Veritas if you want another taste of the way Veritas views its customers.\u00a0 All I can say is thank God there are other backup software vendors out there.<\/p>\n","protected":false},"excerpt":{"rendered":"

This is a rant so be forewarned \u2026 We discovered an \u201cinteresting\u201d kink in Backup Exec licensing this week.\u00a0 I will admit that we had not been paying attention to the changes announced first by Symantec and then Veritas so I suppose we were partially asleep at the switch.\u00a0 Nevertheless, the changes are significant and … <\/a><\/p>\n","protected":false},"author":10,"featured_media":2375,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[220,237,240],"tags":[302,317,521,630],"acf":[],"yoast_head":"\nStupid Licensing Practices - Archive<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/regroove.ca\/archive\/2015\/11\/28\/stupid-licensing-practices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Stupid Licensing Practices - Archive\" \/>\n<meta property=\"og:description\" content=\"This is a rant so be forewarned \u2026 We discovered an \u201cinteresting\u201d kink in Backup Exec licensing this week.\u00a0 I will admit that we had not been paying attention to the changes announced first by Symantec and then Veritas so I suppose we were partially asleep at the switch.\u00a0 Nevertheless, the changes are significant and …\" \/>\n<meta property=\"og:url\" content=\"https:\/\/regroove.ca\/archive\/2015\/11\/28\/stupid-licensing-practices\/\" \/>\n<meta property=\"og:site_name\" content=\"Archive\" \/>\n<meta property=\"article:published_time\" content=\"2015-11-28T16:13:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-24T21:39:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/regroove.ca\/archive\/wp-content\/uploads\/sites\/6\/2015\/11\/stupid.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"1136\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sean Wallbridge\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sean Wallbridge\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/regroove.ca\/archive\/2015\/11\/28\/stupid-licensing-practices\/\",\"url\":\"https:\/\/regroove.ca\/archive\/2015\/11\/28\/stupid-licensing-practices\/\",\"name\":\"Stupid Licensing Practices - 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