{"id":1435,"date":"2015-02-05T06:30:10","date_gmt":"2015-02-05T06:30:10","guid":{"rendered":"https:\/\/mmman.itgroove.net\/?p=1435"},"modified":"2023-02-24T21:39:48","modified_gmt":"2023-02-24T21:39:48","slug":"fixing-broken-search-in-the-sharepoint-help","status":"publish","type":"post","link":"https:\/\/regroove.ca\/archive\/2015\/02\/05\/fixing-broken-search-in-the-sharepoint-help\/","title":{"rendered":"Fixing broken Search in the SharePoint Help"},"content":{"rendered":"

Recently we discovered that the help in our SharePoint site was not working properly when performing an online search for content.<\/p>\n

Below: 1) Enter Content then 2) Press the search icon. Note that by default SharePoint will be configured to search online first.<\/p>\n

\"\"
\nThe result we were seeing was similar to this below:<\/p>\n

\"\"<\/p>\n

The problem appears to be that Microsoft has changed that site so it’s no longer a landing page for search results.<\/p>\n

There appears to be 2 possible resolutions to this issue.<\/p>\n

Option 1
\n<\/span><\/p>\n

Firstly, and this is the less desirable of the solutions, scroll down the bottom of the “Sorry the page you’re looking for can’t be found” page and you’ll find a link that says “Support”. Click on that, you’ll be presented with a new page where you can retry your search.<\/p>\n

\"\"<\/p>\n

Then search again\u2026<\/p>\n

\"\"<\/p>\n

Option 2
\n<\/span><\/p>\n

Alternatively, and this will be the easiest on your end users, you can change the search setting for your farm to search only your local content, not online.<\/p>\n

As seen below, go your central admin site, and in the URL add “\/_admin\/privacy.aspx” to the end of the URL. Find the section “External Web-based Help” and choose the option “No”. Then click the OK button.<\/p>\n

\"\"<\/p>\n

Some of the details for this can be found at the following link:<\/p>\n

https:\/\/social.technet.microsoft.com\/Forums\/office\/en-US\/877a5986-c7e5-4b39-865d-484c3fd981b2\/the-sharepoint-help-search-appears-to-be-broken-in-our-installation-of-sharepoint-2013?forum=sharepointsearch<\/span><\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Recently we discovered that the help in our SharePoint site was not working properly when performing an online search for content. Below: 1) Enter Content then 2) Press the search icon. Note that by default SharePoint will be configured to search online first. 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